Effective Date: 06.11.2025
This Shipping & Delivery Policy explains how orders placed on electricaltechnician.in are processed, shipped and delivered.
Please read this policy carefully before placing an order.
Shipping charges apply only to physical products, such as printed books.
No shipping charges are applicable on:
Digital products are delivered electronically through the website, app, email or the applicable course platform.
Printed book orders are generally processed within 1–3 business days after payment confirmation.
Processing time does not include:
Once the order is dispatched, tracking details may be shared through email, SMS, WhatsApp or the courier service, wherever available.
We currently ship printed products across India, subject to service availability from our courier partners.
Some remote or restricted locations may not be serviceable.
If delivery is not available at your location, our support team may contact you regarding the order.
At present, we do not offer international shipping unless specifically mentioned on the product page.
Shipping charges are based on the number of printed books ordered.
Current standard shipping charges are:
For larger quantities or special orders, shipping charges may vary depending on:
The applicable shipping charge will be shown at checkout wherever possible.
Any special free-shipping offer, if available, will be clearly mentioned on the website or promotional offer.
After dispatch, the estimated delivery time is generally:
These timelines are estimates and not guaranteed delivery dates.
Delivery may be delayed due to reasons beyond our control, such as:
Customers are responsible for providing the correct:
Please check your address carefully before placing the order.
If the order cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.
Please inspect the package at the time of delivery.
If the package appears:
please take photographs or video before opening the package.
If possible, you may refuse a severely damaged or tampered shipment.
For assistance, contact us immediately at:
Email: electricaltechnician02@gmail.com
Phone: +91 8989044606
Please provide:
This helps us review the issue with the courier partner.
If you receive:
please contact us as soon as possible after delivery.
After reviewing the issue, we may provide a replacement or other appropriate resolution according to our Return & Refund Policy.
Delivery may fail if:
If the parcel is returned to us due to an incorrect address or customer-related delivery issue, the customer may be required to pay the applicable shipping charge again for re-dispatch.
If the courier returns the parcel to us as RTO (Return to Origin), our team may contact the customer.
If the order needs to be shipped again, additional shipping charges may apply.
If the customer refuses to accept the parcel without a valid reason, original shipping charges and return courier charges may be non-refundable.
Tracking information will be shared whenever available after dispatch.
Please note that tracking status may take some time to update after the shipment is handed over to the courier company.
If you do not receive tracking information after the expected processing period, please contact our support team.
If the parcel is not delivered within a reasonable period and appears to be lost during transit, please contact us.
We will raise the matter with the courier partner and assist you according to the result of the courier investigation.
If tracking shows the parcel as Delivered, but you have not received it:
We will assist with the courier investigation; however, replacement or refund will depend on the investigation and circumstances of the case.
If you want to cancel a printed book order, please contact us as soon as possible.
An order may be cancelled only if it has not yet been dispatched.
Once an order has been dispatched, cancellation may not be possible.
Online courses, PDF books, eBooks and other digital products do not require physical shipping.
Access or delivery may be provided through:
For problems related to digital product access, please contact our support team.
At present, printed products are generally shipped within India only.
International shipping is not currently available unless specifically mentioned on the website.
For questions related to shipping, tracking, delivery or printed book orders, please contact:
Electrical Technician Training Institute
Website: electricaltechnician.in
Email: electricaltechnician02@gmail.com
Phone: +91 8989044606
Location: Bhopal, Madhya Pradesh – 462021, India