Electrical Technician Training Institute

PRIVACY POLICY

Privacy Policy

Effective Date: 06.11.2025

Welcome to electricaltechnician.in, operated by Electrical Technician Training Institute.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you use our website, purchase products, enroll in courses, or contact us.

By using electricaltechnician.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you use our website or services.

Personal Information

We may collect information that you voluntarily provide when you:

  • Create or register an account
  • Purchase an online course
  • Purchase a PDF/eBook or other digital product
  • Order a printed book
  • Make a payment
  • Download or verify a certificate
  • Fill out a form
  • Contact us for support
  • Subscribe to updates or promotional communications

The information may include:

  • Full name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • City, state and PIN code
  • Order details
  • Course enrollment information
  • Payment transaction details
  • Certificate-related information
  • Information you provide while contacting our support team

We generally do not directly store complete debit card, credit card, UPI PIN or banking credentials. Payments may be processed through third-party payment gateways and financial service providers according to their own privacy and security policies.

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website or source
  • Approximate location based on technical information
  • Website interaction and usage data

This information helps us understand how visitors use our website and improve its performance and user experience.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Maintain login sessions
  • Improve website functionality
  • Analyze website traffic
  • Understand visitor behavior
  • Improve our products and services
  • Measure marketing or promotional performance

Some cookies may also be placed by third-party services used on our website.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. How We Use Your Information

We may use the information collected for the following purposes:

  • To create and manage your account
  • To process course enrollments
  • To process orders and payments
  • To provide access to purchased courses or digital products
  • To process and deliver printed book orders
  • To generate, download or verify certificates
  • To provide customer support
  • To send order, payment and delivery updates
  • To respond to questions and support requests
  • To improve our website, courses, books and services
  • To prevent fraud or misuse of our services
  • To maintain website security
  • To send promotional or educational updates where permitted
  • To comply with applicable legal or regulatory requirements

5. Printed Book Orders and Shipping Information

When you order a printed book, we may collect information required to deliver your order, including:

  • Name
  • Mobile number
  • Complete delivery address
  • Landmark
  • City
  • State
  • PIN code

This information may be shared with courier or logistics partners only as necessary to process and deliver your order.

6. Course and Digital Product Information

When you purchase an online course, PDF book, eBook or other digital product, we may process information related to:

  • Your account
  • Purchase
  • Payment
  • Course access
  • Product access
  • Download status
  • Support requests

This information may be used to provide purchased services and prevent unauthorized access or misuse.

7. Payment Information

Payments made through our website may be processed by third-party payment gateways, banks, UPI providers or other payment service providers.

We may receive transaction-related information such as:

  • Payment status
  • Transaction/reference number
  • Amount paid
  • Date of payment
  • Payment method

Sensitive banking credentials are generally handled directly by the relevant payment provider.

8. How We Share Information

We do not sell or rent your personal information to advertisers or unrelated third parties.

We may share limited information with trusted service providers when necessary for operating our business, including:

  • Payment gateways
  • Courier and logistics companies
  • Website hosting providers
  • Email or communication service providers
  • Technical service providers
  • Analytics services
  • Professional or legal service providers where required

These third parties may process information only as necessary to provide their respective services and according to their own applicable privacy obligations.

9. Legal Requirements

We may disclose information where reasonably necessary:

  • To comply with applicable laws or legal obligations
  • To respond to a valid legal request
  • To protect our rights or property
  • To prevent fraud, abuse or illegal activity
  • To protect the safety and security of our users or services

10. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss or disclosure.

Security measures may include:

  • Secure website connections
  • Access controls
  • Password protection
  • Security monitoring
  • Use of reputable hosting and service providers

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users are also responsible for keeping their account passwords and login information confidential.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide purchased services
  • Maintain customer and order records
  • Provide course access
  • Maintain certificate records
  • Resolve disputes or support requests
  • Meet accounting, tax or legal requirements
  • Protect against fraud or misuse

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

12. Your Privacy Rights

Subject to applicable laws and reasonable verification, you may contact us to request:

  • Access to personal information associated with your account
  • Correction of incorrect or incomplete information
  • Updating of your contact details
  • Deletion of certain personal information
  • Withdrawal from promotional communications
  • Information about how your data is being used

Some information may need to be retained where required for legal, accounting, transaction, fraud-prevention, certificate verification or other legitimate purposes.

To make a privacy-related request, contact us at:

Email: electricaltechnician02@gmail.com

13. Promotional Communications

We may occasionally send information regarding:

  • New courses
  • Offers and discounts
  • Books
  • Training programs
  • Educational updates
  • Important service announcements

Where applicable, you may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

Essential communications related to purchases, payments, account access or customer support may still be sent when required.

14. Third-Party Links

Our website may contain links to third-party websites or services, including platforms such as:

  • YouTube
  • Google Play
  • WhatsApp
  • Payment gateways
  • Courier websites
  • Social media platforms

We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Children’s Privacy

Our website and training services are not specifically designed to knowingly collect personal information from very young children without appropriate consent.

If a parent or guardian believes that a child has provided personal information inappropriately, they may contact us so that we can review the matter.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Website functionality
  • Business practices
  • Technology
  • Applicable legal requirements

Any updated Privacy Policy will be published on this page with the revised effective date.

We recommend reviewing this page periodically.

17. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:

Electrical Technician Training Institute

Website: electricaltechnician.in
Email: electricaltechnician02@gmail.com
Phone: +91 89890 44606
Location: Bhopal, Madhya Pradesh – 462021, India

Thank you for choosing Electrical Technician Training Institute. We are committed to providing a safe and reliable online learning and shopping experience.